Family Card deposit days When do they pay the Nutrition Assistance Program (PAN)?

After initial month payment, the beneficiaries of the Nutrition Assistance Program o PAN, they will receive the benefits in their EBT card, according to the following calendar scheme:

EBT Benefit Schedule

First initial of first name	EBT Benefits Available
A-B	1st day of the month
C-D	2nd day of the month
EF	3st day of the month
Gh	4th day of the month
IJ	5th day of the month
K-L	6th day of the month
M-N	7th day of the month
O-P	8th day of the month
Q-R	9th day of the month
S-T	10th day of the month
U-V	11th day of the month
W-X	12th day of the month
Y-Z	13th day of the month

You can check your balance through the free and secure ebtEDGE mobile app, which is available in the app stores: Apple App Store (iOS) and Google Play Store (Android).

How to check PAN balance by phone?

How is it possible that not everyone PAN beneficiaries have internet access and need to check their balance, they can do so calling the phone number what is printed on the back of the Family Card.

From there, the personnel in charge will indicate which department or with whom Contact must be made, in case it is not the number to call.

Another option is the by phone for inquiries, calling the next numbers:

• 877-467-4832.
• 787-289-1199.
• 787-289-1199.

At these telephone numbers, an authorized agent of the Family Socioeconomic Development Administration (ADSEF), after confirm the identity of the person asking certain security questions, will issue the current balance.

See how to get the >> online PAN certification <<

How to apply for coupons in Puerto Rico?

The best way to know if you are eligible to receive benefits Nutrition Assistance Programit's submitting an application for benefits and go through the application process.

This application process includes, check what has happened received sufficient information that has also been very complete and precise, along with a interview carried out by authorized personnel of ADSEF. Furthermore, it is possible assess eligibility online, before submitting the application.

Look What does the Family Card cover?

How to request coupons online?

For the application process there are two very simple ways available: one through via telephone and the other through the official web portal of the Department of the Family of the Government of Puerto Rico.

Via telephone

• Dial at State Office, the numbers are as follows: (787) 991- 0101, 787-289-1199 or number 3-1-1, then carry out the prequalification application accompanied by a representative.

Via Internet

• Access the official web platform of the Department of the Family of the Government of Puerto Rico: https://servicios.adsef.pr.gov and locate the button Request the PAN.

For those who are pre-qualified, a date will be established in which they must attend an appointment at the Office of the Socioeconomic Development Administration of the Family (ADSEF), closest to the applicant's home.

By attending this appointment, authorized personnel will perform the verification of requested personal documents, as well as the rest of the requirements for certify that the person is eligible to receive this benefit, in this way the approval or denial, if necessary.

What is the maximum income to qualify for the PAN?

The slightly higher net income limit, an increase in the proportion of participants in the program has been achieved, in a 10 percent. When additional funds were exhausted in March 2019, benefits for participants were reduced to previous amounts, although the income limit remained at the highest levels.

For this reason, the households participating in the PAN It was established that they must have assets (like bank accounts), equivalent to or less than $ 5,000 dollars (or to $15,000 in those households with older adult members). However, it is very likely that the majority of these households do not have these assets available.

In short, a home of three limbs must have a total net income equal to or less than $1,706 dollars (This figure is higher than what had been forecast for 2019.), this because the original rules of the program had been established at a much lower net income limit, leaving it in $599 for a family of three.

When does PAN help arrive?

The eligibility process of a person, who chooses to obtain the family card, usually lasts up to 30 working days (1 month), however, in emergency cases the waiting time can be reduced to 7 working days (1 week).

After this process is completed, the person is notified the amount of funds to receive and on what date it will be granted, which is normally within a week.

Fonts

https://des.az.gov/es/servicios/necesidades-b%C3%A1sicas/alimentos/asistencia-alimenticia-anteriormente-conocido-como-el.

https://servicios.adsef.pr.gov/bienvenida.aspx.

https://guiapr.textean.com/tarjeta-de-la-familia/#Como_solicitar_y_obtener_la_Tarjeta_de_la_familia.

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